Personal Assistant Now Available in Signature Presidential Suite

You asked for it, we heard you! Kick it into high gear at the all-inclusive Hard Rock Hotel & Casino Punta Cana and upgrade to the luxury of your own Personal Assistant when you book in a Signature Presidential Suite. With your own Personal Assistant, you can experience a new level of service – Hard Rock style – that surpasses your expectations.

Upon arrival you will be provided with the phone number of your Personal Assistant (available from 7am-11pm) to help orchestrate your stay. Whether it’s champagne service by the beach or standing reservations at a romantic hotspot, you can enjoy this perk when booking* in a Signature Presidential Suite.

Along with a Personal Assistant, your upgraded experience also features:

  • Ironing Service (2 items per person/per stay)
  • Express Luggage Delivery
  • Complimentary Shoe Shine
  • Spa Tub Preparation (with 24-hours notice)
  • Personal Assistance with Reservations (on and off property)
  • Priority Reservations to picks® and mix® Program
  • Access to VIP Pool and Beach Areas

Book now in a Signature Presidential Suite and indulge in this one-of-a-kind, luxury experience.


*Book by December 31, 2016 for travel through April 22, 2017.

This service is not related to Rock Royalty Level.

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